Terms and Conditions

Effective Date: June 23, 2026

Welcome to Mediterranean Mart and Indian Foods. These Terms and Conditions govern your use of our website, located at https://www.mediterraneanfoodmart.com, and the purchase of any products from our online shop. By accessing our website and placing an order, you agree to be bound by these terms. If you do not agree, please do not use our site.

1. Account Creation and Security

To use certain features of our website, such as managing orders through the “My Account” page, you may be required to register an account. You are responsible for maintaining the confidentiality of your account login credentials and passwords, and you agree to accept responsibility for all activities that occur under your account.

2. Product Availability and Stock Inaccuracies

We strive to keep our website inventory as accurate as possible. However, due to the fast-moving nature of specialty grocery items, occasionally an item may be temporarily out of stock and not immediately reflected on our website.

If this occurs:

• We often have similar or alternative products available.
• We will contact you directly via phone or email to discuss your options.
• We will inform you of any price differences before finalizing and shipping your order.

3. Strict Return and Exchange Policy

Due to the perishable nature of grocery items, food safety regulations, and the specialty sourcing of our products, we enforce a strict no returns or exchanges policy.

Once an order has been processed or picked up/shipped, all sales are final. Please review your cart carefully before completing your checkout.

4. Payment Terms

All payments made on our website are processed securely through our third-party provider, Heartland. By submitting your payment information, you authorize us to charge the total order amount to your payment method. We do not store or have access to your full credit card details. We reserve the right to cancel any order if fraudulent activity is suspected.

5. Pricing Errors

While we make every effort to ensure pricing on our shop is accurate, errors may occasionally occur. If we discover an error in the price of any item you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it.

6. Limitation of Liability

Mediterranean Mart and Indian Foods, its owners, and employees shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or the inability to use our website, product descriptions, or errors in product availability listings.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles. Any legal disputes arising from your use of this website must be handled in the appropriate court system in Cumberland County, NC.

8. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted directly on this page with an updated effective date. Your continued use of the website following any changes signifies your acceptance of the new terms.